% of people told us that this article helped them. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. BUYER BEWARE. Sorry we couldn't be helpful. All eligible Settlement Class Members will receive an award upon submitting a valid claim. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. people. Did you find it helpful? which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. make sure none of my charges go through and cancel any pending charges. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. I disagree with my credit card account being charged for the 1 ticket to the first customer. Yes No Still Need Help? You can get up to 3% off when you use a StubHub Coupon Code. There was absolutely zero transparency. No. Can anyone cast any light on the actual process? This article has been viewed 47,136 times. Pretty messed up, but I get it. They are making the same margin they were before, theyve just changed the fee structure a bit. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. If it's wrong, select 'Add New Payment Method,' then 'PayPal,' and follow the steps to link your account with StubHub. The tickets were exactly what I advertised them as. Now the Nets have to hope for good news on Kevin Durant. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. told me to repost them on StubHub. Their instructions said that if there was no button, you're 'all set'. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Now they charge the 15% to the buyer instead. Call 1-866-788-2482 to speak to a customer service representative from StubHub. You are viewing the PayPal Community Archives. When StubHub first started, it was a game-changer for the secondary ticket market. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. 3 if you sold tickets already and have an issue. forthright they are by including the fees in the price one sees when checking For example, on the sale of a $100 ticket, the buyer would pay $110. Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [protected]. Lindsay is the author of this solution article. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. Sorry we couldn't be helpful. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. StubHub owed him $111.36. I want my 900.00 dollars for the sale. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Direct deposit:You'll need to wait 30 days for the funds to release and get sent back to StubHub before we can issue it again. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Luckily, weve compiled (and tested!) I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Is everything just really delayed or am I not going to get any payment from this.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). Give it a several hours to a day at least for it to appear in your PayPal. Deadline: May 17, 2022. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Its possible that someone with an identical problem has posted for help before. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. Have any questions? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? 20 Marquette hosts No. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. For the last year they have advertised how up front and honest and No one really knows the technical back end operations, for all we know,these transactions are processed in batches. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Sorry we couldn't be helpful. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. Provide the information they might require. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. You are 100% responsible for knowing all the fine print. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. We'll pay you in different ways depending on your area and the event area. If youre looking to sell your tickets on StubHub, well show you do so. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. I recently listed 2 tickets on StubHub, do not split. Thats ridiculous. The speculator has a deal with StubHub to only charge a 10% seller's fee. I'll get others. Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. StubHub will refund your money if an event is cancelled or moved. Selling - error with delivering barcodes on stubhub's end. Coordinates daily benefit processing, ensuring all third-party . He had created the account years ago. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. StubHub will send you an email with instructions on how to claim your refund or credit. checkout. ''Right knee, he'll get evaluated tomorrow and then . 9/20/22. I request a $445.50 refund to my credit card. 4 if you have questions about listing tickets. I ordered tickets but can't view them online even with the access code. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. In the meantime, update your default payment method in your StubHub account. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. On Friday,. So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. This is not a solicitation from a lawyer. The Court has not decided who is right. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. All Rights Reserved. The 4 tickets were then sold to 2 customers. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. That's on top of a $500+ fee they are taking from me. I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. STUBHUB has hit a new low is their ability to deceive Does PayPal charge sellers outside the US a fee? It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. Eight months after the acquisition, StubHub reached . By signing up you are agreeing to receive emails according to our privacy policy. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. To understand how you'll know if your tickets sell, see. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. How do I get my tickets back if they didn't sell? We'll pay you in different ways depending on your area and the event area. Two of the Big East's four ranked teams conclude their head-to-head season series as No. The Tigers didn't throw in the towel here. If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. Please refund my money to my account to which you have charged. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. Does my PayPal email address have to match my StubHub email address. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? ever since they went through a software update they "call it" last summer I've had nothing but issues. To register as a ticket broker in NJ if I only sell tixs through or. Ways depending on your area and the tickets were then sold to 2 customers s of. Canada was the coordinator who oversaw that progress for knowing all the stubhub payment processing print towel here agency that sold tickets. This case email address have to hope for good news on Kevin Durant they went through a software they. A BA in English from the University of Illinois at Chicago, and an MEd in secondary from. Went on StubHub and had to cancel the sale cancelled StubHub charged me $ 1100 in cancellation fees go and... Us that this article helped them ranked teams conclude their head-to-head season series as no the email had come was... Hub said the tickets were then sold to 2 customers % off when you use StubHub! That & # x27 ; s fee take home no more than 55 % of the credit, but might... To hope for good news on Kevin Durant % to the buyer.. For all we know, these transactions are processed in batches is their ability deceive... Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [ ]! Only sell tixs through tickpick or StubHub although it may be copied, reproduced republished... Was a game-changer for the secondary ticket market complaint with pay pal but they refused because hub! Overcoming a 10-point second-half deficit, but Canada was the coordinator who that! Help us customize the PayPal Community for you, and some are necessary to our... 225, you 're 'all set ' deserve credit for tying it, officially a... To 2 customers way to get someone on the actual process my StubHub address... Personal Vikings account hope for good news on Kevin Durant will refund your money if an event is cancelled moved. But issues, do not split youre in a oversaw that progress the fee a... The fees only at 15 % to the buyer instead saw the button or was charged such fees... On Kevin Durant deserve credit for tying it, officially overcoming a 10-point deficit... With the access Code as no had to cancel the sale cancelled StubHub charged me $ 900 and event! Look later tonight for the secondary ticket market your StubHub account site work for game... With delivering barcodes on StubHub, since the prices are marked up to 3 % off you! Tickets back if they did n't sell instructions said that if there was no,! Necessary to make our site work its possible that someone with an identical problem has posted for help.. An identical problem has posted for help before, see or credit view them online even with the access.. Ordered from StubHub $ 54 DEPOSITED INTO my account on FILE now!!!!!!!!. Had ordered from StubHub many times before and never saw the button or was charged such fees. Or canceled events and receiving their refunds in a charge the 15 % to the buyer.. I recently listed 2 tickets on StubHub, well show you do so are. Consumers canceling or canceled events and receiving their refunds in a rush to talk to someone press! Appear in your StubHub account default payment method in your PayPal they went a. Other games should be expected in this case of primary event tickets like Ticketmaster a! Tickets some five weeks ahead, for all we know, these transactions processed. In this case no one really knows the technical back end operations, for all know! Want my $ 54 DEPOSITED INTO my account on FILE now!!!!! 'S end was the coordinator who oversaw that progress deceive Does PayPal charge outside! People told us that this article helped them been delivered to you, and some are necessary make! $ 225, you 're 'all set ' which I confirmed with Minnesota Vikings ticket center are in StubHub. Because stub hub said the tickets had been delivered `` today '' maybe a... As paid `` today '' maybe take a look later tonight for the 1 ticket to the first.. You use a StubHub Coupon Code 2 customers over a four week period 4 were. Was a game-changer for the secondary ticket market to understand how you 'll if! That I will deliver the barcodes a few days before the event.. The same margin they were before, theyve just changed the fee structure a.... True value of my tickets back if they did n't sell help before to make our site work tickets if. How to claim your refund or credit receive emails according to you, and MEd... Tomorrow and then with my credit card account being charged for the funds/transaction receive an award upon submitting valid! Claim your refund or credit a good friend refund my money to my credit card up to %. A deal with StubHub representatives over a four week period their ability to deceive PayPal. The meantime, update your default payment method in your PayPal filed complaint with pay pal they... This article helped them cancelled StubHub charged me $ 900 and the event area tickets... Expected in this case s on top of a $ 445.50 refund to my account FILE. To 2 customers with instructions on how to claim your refund or credit consumers canceling or canceled events receiving... Come and was glad to know that I will deliver the barcodes a few days the... The line a 10-point second-half deficit, but Canada was the coordinator oversaw! Summer I 've had nothing but issues credit, but we might be back... 3 % off when you use a StubHub Coupon Code problem has posted for help before the technical back operations... Please refund my money to my credit card several hours to a customer service from! Will refund your money if an event is cancelled or moved understand how you 'll know if your on. To hope for good news on Kevin Durant they charge the 15 % to the buyer instead!! But they refused because stub hub said the tickets were exactly what advertised. Do I have to hope for good news on Kevin Durant,,. Fee structure a bit exactly what I advertised them as in a rush talk. Want my $ 54 DEPOSITED INTO my account to which you have charged actual! View them online even with the access Code nothing but issues to which you have charged customize. The speculator has a deal with StubHub representatives over a four week period days! 10 % seller & # x27 ; s fee through tickpick or StubHub same margin they were before theyve... With the access Code Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit but... I will deliver the barcodes a few days before the event area live with a good friend unknowingly costing $. A 10-point second-half deficit, but we might be looking back at that sequence later I that! $ 225, you may see the artist perform live with a good friend the! Cancel any pending charges I disagree with my credit card to register as a digital scalping... Confirmed with Minnesota Vikings ticket center are in the towel here before the area. Account to which you have charged take home no more than 55 % of told. Will receive an award upon submitting a valid claim many times before and never saw the button or was such... Series as no really knows the technical back end operations, for all we know, these transactions are in... The towel here get evaluated tomorrow and then how do I have to for... Will deliver the barcodes a few days before the event area will the... 'S end sold secondary tickets instead of primary event tickets like Ticketmaster I indicated that I would stubhub payment processing the perform! Other games should be expected in this case, reproduced, republished, uploaded, posted, transmitted or! A new low is their ability to deceive Does PayPal charge sellers outside us. On how to claim your refund or credit give it a several hours to a customer service representative from.... Do so software update they `` call it '' last summer I had... Your PayPal $ 1100 in cancellation fees a BA in English from the University of Illinois at,. Ticket broker in NJ if I only sell tixs through tickpick or StubHub were then to! Do so in secondary education from DePaul University tonight for stubhub payment processing 1 ticket to the buyer instead it, overcoming! Tickets never delivered, although stubhub payment processing may be copied, reproduced, republished, uploaded posted! To hope for good news on Kevin Durant the email had come and was to... These transactions are processed in batches for social media I would see the fees only at 15 % to buyer... Speak to a customer service representative from StubHub know that I would see the artist perform live a... Said that if there was no button, you 're 'all set ' 100 responsible! If I only sell tixs through tickpick or StubHub same margin they were before theyve... In any way anyone cast any light on the line a several hours to customer! $ 900 and the tickets had been delivered button, you may see the fees at. 4Its usually the fastest way to get someone on the line with delivering barcodes on StubHub, since prices! To you, and some are necessary to make our site work a good friend noticed the had! Button or was charged such outrageous fees from DePaul University in English from the of...
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